Support • Care • Peace of Mind

There when your
parents need us.

Thoughtful, dependable support for older adults and the families who care about them—helping everyday life feel easier, safer, and more connected.

Free consultationComplimentary consultation — up to 20 minutes
A My Parents Concierge team member providing personal support

A helping hand

Care that feels personal.

My Parents Concierge gives families a trusted, caring point of contact. We coordinate the details, offer practical help, and bring a little more calm to busy lives.

Where we serve

Local care, close to home.

Supporting families across York Region and North York.

VaughanRichmond HillMarkhamThornhillAuroraNewmarketKing CityNorth York

Complete service guide

How we can help.

Choose one service or combine several into a support plan shaped around your loved one’s routines, needs, and preferences.

01

Transportation

+

Safe, reliable rides for appointments, shopping, social visits, family events, and other destinations, with assistance entering and exiting the vehicle when needed.

02

Extra Transportation

+

Additional travel time or distance beyond the standard transportation service.

03

Medical Appointment Companion

+

Support with transportation, check-in, optional note-taking, and a safe return home. This is a non-medical support service.

04

Wellness Check Visit

+

An in-person visit to ensure your loved one is safe, comfortable, and doing well. Family is notified if concerns arise.

05

Companionship Visit

+

Warm conversation, games, reading, walks, hobbies, or simply meaningful time together.

06

Grocery Shopping

+

Grocery shopping with or without the client, including bringing groceries into the home.

07

Errands

+

Help with banking, post office visits, dry cleaning, returns, bill payments, and other routine tasks.

08

Home Safety Check

+

A visual inspection by a professional handyman to identify trip hazards, loose handrails, smoke detector issues, lighting problems, and other concerns.

09

Home Maintenance Coordination

+

Coordination of trusted contractors for repairs, maintenance, renovations, cleaning, or emergency services.

10

Technology Assistance

+

Patient help with smartphones, tablets, computers, televisions, Wi-Fi, video calls, and everyday technology.

11

Pet Assistance

+

Help feeding pets, walking dogs, cleaning litter boxes, and arranging grooming or veterinary appointments.

12

Appointment Scheduling

+

Scheduling or confirming medical, personal, or service appointments, plus helpful reminders.

13

Family Updates

+

Weekly updates by text or email after visits, or more often when requested.

14

Contractor Coordination

+

Arrange, schedule, communicate with, and oversee contractors or service providers on the client’s behalf.

15

Mail & Package Assistance

+

Collect or send mail and packages, and organize important correspondence.

16

Hospital Discharge Support

+

Transportation home after hospital discharge and practical help getting settled safely.

Home inspections identify concerns only. Repair work and contractor payments are separate and remain the family’s responsibility.

Multi-service packages

Combine several services into one personalized support package. Packages with multiple services may qualify for additional discounts. Contact us for options and pricing tailored to your family.

Simple and personal

Support begins with a conversation.

01

Tell us what you need

Share your concerns, routines, and the kind of support that would make life easier.

02

We create a plan

We recommend practical services tailored to your loved one and your family.

03

We stay connected

We provide dependable support and keep family updated after visits.

Free consultation

Let’s find the
right support.

Tell us a little about your loved one and choose the services that may help. We’ll contact you to discuss a support plan that works for your family.

  • Choose one or several services
  • Tell us about your parent’s needs
  • We’ll create a flexible care plan together
Up to 20 minutesYour introductory consultation is completely free.
Services — choose all that apply
Free consultation is up to 20 minutes. Your completed request will be emailed to info@parentsconcierge.ca.

Let’s talk

A little help.
A lot more peace of mind.

Call, message, or email to discuss how My Parents Concierge can support your family.